Frequently Asked Questions
Everything you need to know about shopping at Chabad-Shop
What is the typical shipping time for orders?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take between 10-21 business days depending on your location and selected shipping method.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of receipt, provided the items are unworn, unwashed, and have all original tags attached. Please contact our support team to initiate a return.
Are the materials used high quality and durable?
Yes, we pride ourselves on using premium fabrics that meet the highest standards of durability and comfort, ensuring our fashion pieces remain staples in your wardrobe for years.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I track my order after it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.